tm15 Terms & Conditions

01 Introduction and Acceptance of Terms

Welcome to tm15. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player," "you," or "your") and tm15 ("tm15," "we," "us," or "our") governing your access to and use of the tm15 online gaming platform, including all games, features, account functions, and payment services available at tm15.onl and through the tm15 mobile application.

By creating a tm15 account, making a deposit, or using any part of the platform, you confirm that you:

• Are at least 21 years of age;
• Are located in the Philippines or are otherwise permitted to access online gaming services;
• Have read, understood, and agree to be bound by these Terms in full;
• Accept that these Terms may be updated from time to time, and that continued use of the platform after any update constitutes acceptance of the revised Terms.

If you do not meet these requirements or do not agree to these Terms, you must not register an account or use the tm15 platform.

02 Eligibility and Account Registration

The tm15 platform is available only to individuals who are 21 years of age or older. It is your responsibility to ensure that online gaming is legal in your jurisdiction before registering. By registering, you represent and warrant that you meet all applicable eligibility requirements.

When creating a tm15 account, you agree to:

• Provide accurate, complete, and current information during registration;
• Maintain the accuracy of your account details and update them promptly if anything changes;
• Keep your password and account credentials confidential;
• Not share your account with, or allow access to your account by, any other person;
• Register only one account — multiple accounts per individual are not permitted.

tm15 reserves the right to verify your identity, age, and eligibility at any time. You may be asked to submit a valid Philippine government-issued ID, proof of address, or other verification documents as part of our KYC (Know Your Customer) process. Failure to complete verification when requested may result in restrictions on your account, including suspension of withdrawals.

tm15 may refuse to open an account or close an existing account at its discretion, particularly where it has reason to believe that a player has provided false information or is not eligible to use the platform.

03 Deposits, Withdrawals, and Currency

All financial transactions on tm15 are conducted in Philippine Peso (PHP). Deposits, wagers, winnings, and withdrawals are all denominated and processed in PHP. There is no currency conversion on the tm15 platform.

Deposits are accepted via supported local payment methods, which include Philippine online and mobile banking and selected e-wallets. The availability of specific payment channels may vary and is subject to change. Players should check the Deposit section within their account for current options.

Key conditions for deposits and withdrawals:

• You may only deposit funds from payment accounts that are registered in your own name;
• Withdrawals will be processed to the same payment method used for the deposit wherever possible;
• tm15 reserves the right to request additional verification before processing any withdrawal;
• Withdrawal processing times vary depending on the payment method and your account verification status;
• Minimum and maximum transaction limits apply and are displayed within your account;
• tm15 is not responsible for delays caused by third-party payment processors or banking institutions.

Funds held in your tm15 account are for gaming purposes only. tm15 is not a financial institution, and your account balance does not accrue interest. Do not deposit funds that you cannot afford to lose.

04 Game Rules and Fair Play

tm15 offers a range of online games including slots, live casino games, fish shooting games, sports betting, eBingo, and online poker. Each game category operates according to its own specific rules, which are made available within the game interface. Players are responsible for understanding the rules of any game before placing a wager.

All game outcomes on tm15 are determined by certified random number generation (RNG) technology for non-live games, and by real-time dealer action for live casino games. tm15 does not manipulate game outcomes in favour of or against any player.

The following conduct is strictly prohibited on tm15:

• Use of any software, bot, script, or automated tool to interact with games or gain an unfair advantage;
• Collusion with other players, dealers, or tm15 staff;
• Exploiting software bugs, errors, or platform vulnerabilities;
• Any form of cheating, fraud, or misrepresentation;
• Attempting to circumvent any platform security or verification measure.

tm15 reserves the right to void bets, confiscate winnings, and close accounts where prohibited conduct is detected. Decisions made by tm15 regarding game results and fair play violations are final.

05 Bonuses and Promotions

From time to time, tm15 may offer bonuses, promotions, free spins, cashback arrangements, or other incentive programmes to eligible players. All such offers are subject to their own specific terms and conditions, which will be communicated at the time the offer is presented.

General principles that apply to all tm15 promotions:

• Bonuses are credited to your account only when all eligibility conditions are met;
• Wagering requirements must be satisfied before bonus funds or associated winnings can be withdrawn;
• Bonuses are personal and may not be transferred to another account;
• tm15 reserves the right to modify, suspend, or cancel any promotion at any time;
• Attempting to abuse any promotion — including creating multiple accounts to claim the same offer — will result in account suspension and forfeiture of related funds.

tm15 does not guarantee any specific bonus amount, percentage, or duration. Promotion details are provided as general platform information only. Specific active offers, if any, will be displayed within your account.

06 Responsible Gaming

tm15 is committed to promoting responsible gaming. Online gaming is a form of entertainment that carries financial risk. You should only play with funds you can genuinely afford to lose, and you should never treat gaming as a source of income or a way to recover losses.

tm15 provides tools to help players manage their gaming activity, including:

• Voluntary deposit limits that you can set from your account settings;
• Session time reminders to help you keep track of how long you have been playing;
• Self-exclusion options — temporary or permanent — available on request through our support team.

The tm15 platform is strictly for players aged 21 and above. If you believe you or someone you know may have a problem with gaming, please visit our Responsible Gaming page for information on support resources and self-management tools.

tm15 does not accept, and will not make, any representation that gaming on the platform is likely to result in profit. All games carry the risk of financial loss.

07 Account Suspension and Termination

tm15 reserves the right to suspend, restrict, or permanently close any player account at its discretion. Circumstances that may lead to account action include, but are not limited to:

• Providing false, incomplete, or misleading registration information;
• Failure to complete identity or age verification when requested;
• Suspected or confirmed fraudulent activity, money laundering, or other illegal conduct;
• Breach of any provision of these Terms;
• Use of prohibited software or engaging in any form of cheating or collusion;
• Abusive, threatening, or disruptive behaviour toward tm15 staff or other players.

Where an account is closed due to breach of these Terms, tm15 reserves the right to withhold any balance remaining in the account. Where closure is initiated by the player and the account is in good standing, any eligible balance will be returned following the completion of applicable verification procedures.

You may request closure of your account at any time by contacting tm15 support. Self-exclusion requests are treated as priority cases and are processed as quickly as reasonably possible.

08 Privacy and Data Protection

tm15 collects and processes personal information in accordance with our Privacy Policy. By using the tm15 platform, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy.

Key points regarding your personal data:

• Your data is used to operate your account, process transactions, verify your identity, and provide support;
• tm15 implements industry-standard security measures including SSL encryption and OTP-based authentication;
• Your data will not be sold to third parties for marketing purposes without your consent;
• You have the right to access, correct, or request deletion of your personal data, subject to applicable legal obligations.

For full details on how tm15 handles your personal information, please review our Privacy Policy.

09 Intellectual Property

All content on the tm15 platform — including but not limited to the tm15 brand name, logo, game assets, graphics, text, software, and user interface elements — is the property of tm15 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the tm15 platform for personal, non-commercial gaming purposes. You may not:

• Copy, reproduce, distribute, or publicly display any tm15 content without prior written permission;
• Reverse engineer, decompile, or attempt to extract source code from any part of the platform;
• Use tm15 branding or content for any commercial purpose;
• Frame or mirror the tm15 website on any other platform without authorisation.

Any unauthorised use of tm15 intellectual property may result in account termination and legal action.

10 Limitation of Liability

To the fullest extent permitted by applicable law, tm15 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the tm15 platform. This includes, without limitation, loss of data, loss of profits, or any financial losses arising from game play.

tm15 does not guarantee that the platform will be available at all times without interruption. Scheduled maintenance, technical issues, or circumstances beyond our control may cause temporary unavailability. tm15 will make reasonable efforts to restore service promptly but does not accept liability for losses caused by platform downtime.

Nothing in these Terms limits or excludes tm15's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.

11 Changes to These Terms

tm15 reserves the right to update or modify these Terms at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. Where it is reasonably practicable, we will provide notice of significant changes through the platform or via your registered contact details.

Your continued use of the tm15 platform after any revision to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the platform and may request account closure through our support team.

We encourage you to review these Terms periodically so you are always aware of the current rules governing your use of the platform.

12 Governing Law and Contact

These Terms and Conditions are governed by and construed in accordance with the laws applicable to the operation of the tm15 platform. Any disputes arising from your use of the platform shall be subject to the jurisdiction agreed upon at the time of account registration.

If you have any questions about these Terms, your account, or any aspect of the tm15 platform, please contact our support team:

• Email: [email protected] (displayed as text only — no clickable link)
• Live chat: available 24/7 within your tm15 account
• For responsible gaming concerns, visit our Responsible Gaming page
• For general questions, visit our FAQ page

tm15 support is available around the clock and aims to respond to all queries promptly.